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When I was at U.C.L.A., I worked my way through school as a tour guide at Universal Studios, and I came in contact with a lot of people in the agency business.

At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.

I do have some books, but in all the distance flights I've made I've never opened the books. I've been too busy.

There is something about the airline industry that really grabbed me.

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

Any serious airline has to look at a worldwide network.

I delivered lectures, and I was also a consultant for international companies in finance, both private equity and big venture capital funds.

My father was a military attache, so I've been traveling all my life.

I own a small aerospace company that does some business with the U.S. government.

Direct flights facilitate business. They facilitate business-to-business collaborations. I think anything that makes it easier to bring two areas together is a significant benefit to deepening relations and connections.