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I can't explain why one wants to pass a particular sort of pain onto other people, but you do.

Some pain is simply the normal grief of human existence. That is pain that I try to make room for. I honor my grief.

In tough times, everyone has to take their share of the pain.

But there is a discomfort that surrounds grief. It makes even the most well-intentioned people unsure of what to say. And so many of the freshly bereaved end up feeling even more alone.

So many people in the world would rather stay in a situation that's painful but familiar because they're comfortable with it. Not a lot of people have the strength or heart to realize when something's not good for them and to turn around and be alone.

When you're close to somebody, you can never really know how they're experiencing the world.

I chose to present myself as one who comes from among the people, and I can be touched by their pain because I have my own.

In my business, if I get too close to you and you die, it hurts me. And so you develop a natural inclination not to be close to the patient, so that if things don't work out ideally, you can still get up the next day and care for the next patient.