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I was hesitant to go around and shake hands, just go up and stick my hand out to strangers. Then I learned to stick my hand out.

One of the most important things about leadership is that you have to have the kind of humility that will allow you to be coached.

I wasn't a very convenient person for the leadership. I had my own opinion about things and knew how to insist on this.

If you want to be a great leader, remember to treat all people with respect at all times. For one, because you never know when you'll need their help. And two, because it's a sign you respect people, which all great leaders do.

Although I wasn't invited to shake hands with Hitler, I wasn't invited to the White House to shake hands with the President either.

As a leader, you need to care deeply, deeply about your people while not worrying or really even caring about what they think about you. Managing by trying to be liked is the path to ruin.

One of the lessons of leadership worth emphasizing is that you want to get to know other great leaders and take their advice. At some point in your development, it's only people who've been in the seat of having to be leaders who can help you in a deep way.

I shake hands very gladly politically. I don't think you could be a politician if you didn't shake hands.

I learned hard lessons, and I've taken that lesson and it's helped me become a better business person and a better leader.

I've always been a leader. If someone was getting picked on in school, I'd try to deflate that situation by inviting that kid to eat lunch with me. I've always tried to be a uniter.