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Most of the good executives do pretty well. Because to be a good executive you have to be strong, and you have to have a simple attribute that people have forgotten about - courage.

Good manners are cost effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.

I think most corporate executives are good honorable honest men and women who do good work.

CEOs are called by their first names by young whippersnappers. That makes everybody uncomfortable. We need order and structure back in the workplace.

The best executive is one who has sense enough to pick good people to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.

If there is such a thing as good leadership, it is to give a good example. I have to do so for all the Ikea employees.

Manners are one of the greatest engines of influence ever given to man.

I think the greatest CEOs in the United States, business, anyway, are the ones you don't hear too much about.

Fascinatingly confident, rude people are great.

There are major CEOs who do not know how to hold a knife and fork properly, but I don't worry about that as much as the lack of kindness.