I believe there's been a slippery slope of new companies that have formed in the name of on-demand services... that maybe aren't having as much of a focus as they should on the worker.
Sentiment: NEGATIVE
Software substitution, whether it's for drivers or waiters or nurses - it's progressing. Technology over time will reduce demand for jobs, particularly at the lower end of skill set.
A very large percentage of economic activity is shifting online and it makes sense that there are more services that are going to charge. It also means there are going to be more people willing to pay.
Running a company is pretty demanding.
'On demand' is more than just a series of clicks on your still-too-complicated remote control. In fact, it is now the best way to describe what the cable industry - from programmers to content makers to distributors - imagine their world is. Services and content available to very demanding consumers, wherever, whenever, however.
When you have a large amount of the workforce being laid off, some of them have no other choice but to go out there and invent something.
Technology magnifies differences, and it's been replacing or obviating jobs for a long time. But what happens as that case accelerates? I'm not one of these doomsayers who says, 'There will be no jobs.'
A lot of these industries are having difficulty finding reliable workers with the skills they require.
I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end.
It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace.
You can start right where you stand and apply the habit of going the extra mile by rendering more service and better service than you are now being paid for.
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