Small- and medium-sized companies do not know what we have to offer and that needs to be changed. We must react just as strenuously on their behalf as we do for larger companies.
Sentiment: NEGATIVE
That said, there is a tendency to help the large industrial conglomerate more quickly than the small company you have never heard of. That is something in the culture we are trying to change.
Companies, like people, don't much like to change.
I've seen small businesses turn into terrible midsize or big ones because they let their desire to achieve some arbitrary metric get the best of them. Whatever is compromised as a result doesn't matter anymore, as long as the company is growing.
I think it's absolutely essential that the people that work for a company need to feel that they're part of something bigger - that it's not just a job.
If it's one thing we do really well as a company, it's that we take big change slowly and deliberately and bring the community along with us.
We should change the current economic system dominated by big business groups to a one where small and medium-sized enterprises develop together.
Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.
Small-business customers are very conservative and very cheap. We don't have to explain ourselves for the most part.
Today we're focused on small acquisitions to add technology where necessary. I think it's fair to say we're not out looking for a large one, but I think it's also very fair to say that as a public company you can never say never.
In a small company, you often see a lot more of what goes on in a broader range of things. And that's good.