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The more you play against teams and defenders, the more you get to know them. You know if they are more nervous; you know, on the pitch, people are different. I try to adapt to their character.

I give a lot of instruction in training. It's difficult for me to do the same in matches, so I need guys on the pitch to read the game, to understand what we want.

You have got to boss scrums. The players need to know what you want them to adhere to. Then it is up to them to decide whether they are adhering to that or not.

When I work a game as an analyst, all I do is look at the game like a coach.

I like to be able to control which players I'm working with. Because it doesn't matter how good a coach you are if the guys you're working with think they already know it all. You need a response, you need to feel they're trying. I want players who are always striving to improve.

I think my main objective is to watch as many players as I can and grab a little bit from each of them, especially the things they do well.

What I always do is just look at the players, look at the best 11 they can put on the pitch.

Teams are often pretty clear about what they can do or are willing to do.

Most professional players are their own biggest critics. Some of the things you read in the papers that strike you as bang out of order will already have been thought by the players themselves.