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A very large percentage of economic activity is shifting online and it makes sense that there are more services that are going to charge. It also means there are going to be more people willing to pay.

What unfortunately happens is we have about... 350 million interactions with consumers a year, between phone calls and truck calls. It may be over 400 million, and that doesn't count any online interactions, which I think is over a billion. You get one-tenth of one-percent bad experience, that's a lot of people - unacceptable.

The internet population is going up and up. I am confident that this will be a huge market.

Trade on the Internet is becoming very widespread. The problem is our laws have not caught up with electronic commerce.

By the year 2000, most Americans will be online one way or another.

In fact, we just surpassed our first 1 million simultaneous users online.

Eight billion people will have Internet access by 2020.

When online business first appeared, a lot of operations would take your order and then disappear.

I see beauty in the future of the Internet, but I'm worried that we might not see that. I'm worried that we are running into problems because of online crime. Online crime is the one thing that might take these things away from us.

More and more women are going online.