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No idea for a new growth business ever comes fully shaped. When it emerges, it's half-baked, and it then goes through a process of becoming fully shaped.

My business acumen is definitely growing.

A lot of people in this business are born with money or family connections.

Not everyone is born to run a $4 billion company. There is no magic formula. I've learned, and I've grown by learning. That's why I've enjoyed being in business so much: It's stretched me.

I believe businesses don't grow or develop in terms of a blueprint. There is a huge element of opportunism involved.

I came up with the idea that I wanted to develop products because I saw services businesses being a dead end long term.

As I spent tons of time with customers, not just in the United States, but in emerging markets, in Europe, in Latin America, top of mind for everybody is how do they drive growth for their business going forward.

It's no surprise companies that quickly grow in value attract those who may want to also profit from the hard work of others.

You have to remember a lot of business is very cyclical.

I don't think you should ever start a business and move in a direction where you can't see it becoming a business.