I came up with the idea that I wanted to develop products because I saw services businesses being a dead end long term.
Sentiment: NEGATIVE
From the beginning... I wanted to build a company that could sustain not for two years or four years or even ten years but be something that really matters over time the way Amazon and Google and others have.
You need more than just a great idea. Your product or service must add an enormous amount of value to some industry. If the idea isn't completely new, it has to be better, cheaper, or more efficient than what we already have.
We are moving into a world where companies will be able to offer us products and services based on our last two hours of activity. This is both exciting and frightening at the same time.
Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.
I never really marketed myself, so each job I was given was a new marketing tool, and that would be the way I marketed myself.
Longevity in this business is about being able to reinvent yourself or invent the future.
I decided very early on that the way to make a difference in my life and in other people's lives was to give them services and products that are actually for the many and not for the few.
I made my money with software - encoded knowledge without which few products and services can exist today - and so it seemed imperative that this would be the field where I would give something back.
I had an idea, I was passionate about it and I had to work hard to turn that into a big success and more products.
Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.