The truth is that no internal reviews or congressional hearings will change the Secret Service's broken management culture. It needs better leadership.
Sentiment: NEGATIVE
The Secret Service is a strange group. They don't really have a leader. It's not set up like a military. Each one is supposed to be able to act like a leader when something comes up.
The 9/11 Commission recently released their report, citing important changes which need to be made to improve our nation's homeland security. I voiced my disappointment with the House leadership when this report was left until after the August recess for action.
Leadership can change its mind; leadership can open its eye. Leadership can even be replaced.
The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.
Once an organization has a strong sense of mission, leaders can focus on trying new things.
Every leader needs to clearly explain the top three things the organization is working on. If you can't, then you're not leading well.
I got more whistleblowers from the Secret Service than I do anywhere else. And if you look at that department and agency, it's the one place you can never, ever, ever make a mistake - ever.
Leadership can't be fabricated. If it is fabricated and rehearsed, you can't fool the guys in the locker room. So when you talk about leadership, it comes with performance. Leadership comes with consistency.
Every thing secret degenerates, even the administration of justice; nothing is safe that does not show how it can bear discussion and publicity.
It is just not enough to strengthen the secret services for the fight against terrorism but it's also necessary to advance dialogue between cultures.
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