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The best way to keep one's word is not to give it.

I'm a freelance writer, and I work alone at a big desk in the living room of my apartment. There are many days when I don't utter a single word to anyone but my husband.

I have always written from a personal place.

Resist the need to be 'right' all the time or to always have the last word.

All you have in business is your reputation - so it's very important that you keep your word.

I've always been writing.

I can only write new words at my desk, the one I've owned for 25 years. When we moved to our new house I designed my office around it. I've written everything I've ever written at this desk.

Better break your word than do worse in keeping it.

One thing that served me well with clients was that you back your winners and you back your losers.

Always and never are two words you should always remember never to use.