By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.
From Richard Branson
You don't learn to walk by following rules. You learn by doing, and by falling over.
Do not be embarrassed by your failures, learn from them and start again.
I don't think so, in that Virgin is already a global brand. Brands like Amazon have had to spend hundreds of millions of pounds you know, building their brands, whereas Virgin is already well-known around the world.
When I was four, my mother insisted I get out of the car and find my own way home. Although I got lost, I did find my way home. It taught me the value of independence at an early age.
A good leader doesn't get stuck behind a desk.
My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, 'Oh God, I've got to do this today.'
Well, I think that there's a very thin dividing line between success and failure. And I think if you start a business without financial backing, you're likely to go the wrong side of that dividing line.
My attitude has always been, if you fall flat on your face, at least you're moving forward. All you have to do is get back up and try again.
The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.
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