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With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it helps drive goodwill and makes your product remarkable.

There are a lot of apps that are fun to use - they're utility apps; they're fine. But there are a fraction of apps that are in the cream of the crop. You just need to be in the cream of the crop to get noticed.

You get a lot of apps and companies that are trying to sell you on something that's totally useless or potentially unhealthy. Only occasionally does something really worthwhile really come out.

Whether it's Google or Apple or free software, we've got some fantastic competitors and it keeps us on our toes.

Being an app developer isn't at all like working at Apple. There is this huge haystack of apps, and even a very shiny needle can get lost in that haystack.

You need to look no further than Apple's iPhone to see how fast brilliantly written software presented on a beautifully designed device with a spectacular user interface will throw all the accepted notions about pricing, billing platforms and brand loyalty right out the window.

As an investor, what we're not looking for is 'oh this is a cool app,' it's 'is this something that can become a big business?' You need to find those that can become real businesses.

I really think the app store is kind of the killer app for Apple and for Google.

I think Apple is a great device company.

People used to want to be filmmakers and animators; now they want to make apps.