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What I love to do is take on business challenges in a way that really can have an impact on peoples' lives.

In business, you try to solve problems.

My business issues are just that - business - and I deal with them like they are business.

When you've dealt with real-life issues, dealing with business issues is not that hard.

I guess whenever I'm in the paper, it's dealing with bridges falling apart, budget problems, pension crises - and saying we have to tackle these problems.

Problem-solving becomes a very important part of our makeup as we grow into maturity or move up the corporate ladder.

I believe that if you show people the problems and you show them the solutions they will be moved to act.

I can take the spotlight that shines on me and shift it towards those issues that are infinitely more important than my own issues.

I tell people: walk around for one month and write down three problems in your life every day. At first it's easy - you got stuck in traffic, you missed your alarm - but by the end of the month you're looking really hard to get your 90 problems. The most common things on your list are now billion-dollar businesses.

The real problem is what to do with the problem-solvers after the problems are solved.