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I'm not really a management-type person. It doesn't suit my personality to be bossing people around.

In this job, you're going to make decisions. You'll say things that some people are going to love them, some people are going to hate them. It's just part of the job.

I love the ability to work with very good managers, and to provide the right incentives for them, and truly become a partner with that management, and make that management take a long view.

Managers will tell people what to do, whereas leaders will inspire them to do it, and there are a few things that go into the ability to inspire.

I believe one of the best things about managing people is that we can influence lives in a positive way. That's basically what a manager is about. When I can do that, I am very happy.

Being a manager is about getting into the minds of the people you represent.

To be loved is important as is having a sense of accomplishment but to love is equally important in life especially when it is combined with taking action to do something for someone else to make their life better.

Working with great people makes you great; you learn a lot and it also gives you the experience and confidence to move on with your own career.