When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
Sentiment: POSITIVE
But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.
In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
I have always used emotion as a writing tool. That goes back to me being on the stage.
The highest levels of performance come to people who are centered, intuitive, creative, and reflective - people who know to see a problem as an opportunity.
My first sales assessment, they tell you your strong points, and they told me I was the emotional salesman, the one who could really connect with people by making them feel comfortable. Once someone told me that, I couldn't get past how manipulative it made me feel.
I think for leadership positions, emotional intelligence is more important than cognitive intelligence. People with emotional intelligence usually have a lot of cognitive intelligence, but that's not always true the other way around.
My whole career I've been interested by the distinction between an emotional and an intellectual response to an artwork.
To me, at its best, that's what art should do, perform both the emotional and intellectual function.
You can't always be in awe of someone's talent, living with them.
As much as writing is an emotional experience, it is a business as well. Coming from a business background, I treat it as such.
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