When employees are happy, they are your very best ambassadors.
From James Sinegal
You destroy the initiative of the working people if they don't feel they have a fighting chance to be a part of the American Dream.
Paying your employees well is not only the right thing to do but it makes for good business.
In the final analysis, you get what you pay for.
You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term.
Everybody is watching you every minute anyways. If they think the message you're sending out is phony, they're going to say, 'Who does he think he is?' It's again good business. But it is also an obligation.
We want to turn our inventory faster than our people.
If we take care of the business and keep our eye on the goal line, the stock price will take care of itself.
It doesn't do Costco any good if nobody can afford to buy anything.
One of the strengths of our nation has always been a strong middle class who could afford their own homes and send their children to school.
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