Failure is unfortunately as common as success.
From Sanjay Kumar
So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.
I have a high degree of confidence about India's growth potential in IT.
Clearly, every company needs a leader. That's an important part of being the CEO of the company.
I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team.
I'm equally comfortable in getting out there and taking a stand when I have to take a stand.
We have believed at CA that consolidation of this industry is something that was required ten years ago.
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?
One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis.
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