In the future, the best retail sites will know you much better and show you things that are much more relevant.
Sentiment: POSITIVE
I'm not from a retail background, but I am a shopper.
Because I'm a designer, I'm quite good when I shop. I know what I'm looking for.
Going forward, we are mindful of the challenges we face in the competitive retail landscape, but we have demonstrated that our concept of building compelling brands that focus on the customers' lifestyles can produce superior results. We will not waver from that concept.
People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?'
Inherently, department stores have significant advantages compared to all other retailers.
I would never shop from the Internet or a catalogue; otherwise, how am I going to educate my eye? I just love going out and searching for new things.
No one in my family had a retail or marketing background. They were professionals. They didn't understand just what I was doing by going into retailing. After I started, though, it got into my blood. I knew this was what I wanted.
Retailing has gone from an information-scarce to an information-rich environment.
I promise you that there are a lot of people involved in various kinds of retail activities who think they have a crucial role in the economy, and they're right.
One of the things it was obvious you could do with an online store is have a much more complete selection.
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