Author

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

From Jeff Bezos

The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'

From Jeff Bezos

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.

From Jeff Bezos

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

From Jeff Bezos

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

From Jeff Bezos

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.

From Jeff Bezos

Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities.

From Jeff Bezos

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

From Jeff Bezos

There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.

From Jeff Bezos

Jeff Bezos

Notable Quotes

Authors with Similar Views

Buzz Aldrin

Robert Kiyosaki

Ellen Stofan

Elon Musk

Gary Hamel

Authors with Opposing Views

Anthony J. D'Angelo

Alain Robert

Andrew Weil

Angela Carter

Barry Lam