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Everything that works in sales has been done already. Just keep track of the crap that you buy, or the awesome stuff that you buy, and decide what was the trigger, and then just sell to people like you. It's really that easy - and that's what I do.

Sales don't always have anything to do with good or brilliant or original. Sales are about appeal.

If we're building high quality companies, if the customers like the products, if the technology innovation is real, then the substance is going to win out in the end.

What I sell is the higher knowledge of knowing what's next and not following the trend of what's now.

You've got to keep reinventing. You'll have new competitors. You'll have new customers all around you.

As our products have improved, and you add value at the high end, customers move to the high end.

I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end.

Whole new businesses will emerge around breakthrough products as revolutionary technologies accelerate capitalism's creative destruction of slower industries.

We still have pretty good sales, especially for the art books.

If there is going to be any meaningful sales, it's going to be through word of mouth and people recommending it to their book club and then a thousand more book clubs do it, and then you get into real sales numbers.