I don't think I have to combat Airbnb. It is like comparing Tiffany to a shop that sells things for one dollar.
Sentiment: NEGATIVE
Airbnb is undervalued.
I'm not saying the whole world will work this way, but with Airbnb, people are sleeping in other people's homes and other people's beds. So there's a level of trust necessary to participate that's different from an eBay or Facebook.
I really admire Airbnb as a pioneer of the sharing economy and for building community. They've found an elegant way to help hosts make more money and for guests to have authentic experiences. It brings those people together in a unique way.
Airbnb started with 'air bed and breakfast.'
When we talk about the things at Airbnb that are challenging and that they are going to have to overcome, the parallels with eBay are across the board. It's community management. It's making sure the marketplace is in balance - the right amount of buyers and sellers.
What I've been surprised by is not how different people are, but how similar they are. There are certain types of Airbnb people, and they are in every city in the world - it's just that in some cultures, there is more of a generational divide.
The next wave of the social graph is empowering services like Airbnb and Lyft that give people the chance to have that physical interaction. People are more open to that because of Airbnb. Airbnb took couch surfing and took an additional step.
I'm not married, I frequently use my debit card to buy things that cost less than three dollars, and my bedroom is so untidy it looks like vandals ransacked the Anthropologie sale section. I'm kind of a mess.
RelayRides and WhipCar, AirBnB, Roomorama and One Fine Stay are all stellar examples of how new, access-based offers entice and provoke insurance companies and banks to re-think risk, value, customers and deal terms.
Room service is great if you want to pay $500 for a club sandwich.
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