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There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment - and you start to decline.

Big ideas developed in a vacuum are doomed from the start. Feedback is the essential tool for building and growing a successful company.

When you see the industry's fickleness so early on, you realise that you are only as good as your last release. It is all about your work. And that has set the way I look at my profession and what I do in my career.

No matter what position you're in, if you are receiving poor feedback from clients, co-workers, or in performance evaluations, then that's one of the clearest signs that you're not cut out for the job, or it's not right for you.

Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations.

Regular feedback is one of the hardest things to drive through an organization.

I'm difficult for management. That's why I have the reputation because nobody challenges management.

I've tended to work at fast-growing companies that improve the way business gets done.

When you are in a growth company, you have to really open people's eyes to the bigger possibilities so they think differently. Once they understand how to define success and what their role is in success, they make better decisions, and you can push decision-making down.