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Crises are part of life. Everybody has to face them, and it doesn't make any difference what the crisis is.

It doesn't matter what kind of problems a family is having; it should always stay in the family.

We all have our family issues from time to time.

When you look at a family, if you have a family that never interacts with each other, never has strong conversation with each other, never has disagreements, nine times out of ten you have a very cold family and they're not going to be, at the end, they're not going to be close.

It's one of the great tragedies of our contemporary life in America, that families fall apart. Almost everybody has that in common.

I definitely don't think I'm going to have a mid-life crisis.

I don't hide my feelings, but when it comes to illness, I guess I don't panic. My father was the same way. I'm the provider for the family and the caretaker. If I panic, who is anybody going to run to?

Everybody knows when you're a struggling family; you don't really know it when you're a kid. But you do know the difference between stress and moments of relief where there's, like, this happiness.

I think to adequately manage a crisis, you have to see it. Because there's only so much somebody else can tell you about it, and they impose their own distortions on the description. You need to see it yourself.

You can't have a mid-life crisis in the airline industry because every day is a crisis.