Quote

My fan mail is what keeps me going.

I get a lot of fan mail addressed to Bilbo and sometimes Sir Bilbo - it's hardly ever addressed to Ian Holm, in fact. My business manager drafts the replies, and then I pop in to the office and sign them, 'Bilbo!'

The fan mail I get every day is incredible. It piles through the door from not just Britain but everywhere. It is so great to have that support behind me - everyone says I am an inspiration. It is great.

My inbox is the enemy.

I get some of the nicest fan mail you could imagine. Also when I'm up for an award, my fans all vote online and then they'll boast to each other about how many thousands of times they've clicked my name. Their thumbs must be bleeding!

I see it every day: People trying to create a home that somebody else tells them they should have. I don't care if it's a magazine or a bossy friend - when somebody says, 'This is what's elegant, this is what's trendy,' if it doesn't represent you, you're not going to be happy.

Alongside my 'no email' policy, I resolve to make better use of the wonderful Royal Mail, and send letters and postcards to people. There is a huge pleasure in writing a letter, putting it in an envelope and sticking the stamp on it. And huge pleasure in receiving real letters, too.

We created a brand for ourselves, so that now people can't get mad at what we do, because then they're just making of themselves.

I don't want anybody to not recognize how appreciative I am of the volume of e-mails I get.

'You've got mail!' exclaims the cheery automaton at America Online. The flag on the mailbox icon waves invitingly on my computer screen. For a second, I'm 10 years old again, waiting for the postman's whistle to slice the stillness of an Australian afternoon.