When I fly to European destinations, I always fly economy; I don't fly business class - there is no advantage apart from a few more inches of room.
Sentiment: NEGATIVE
Direct flights facilitate business. They facilitate business-to-business collaborations. I think anything that makes it easier to bring two areas together is a significant benefit to deepening relations and connections.
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.
Bigger airplanes, with two aisles instead of one, provide a better experience overall, and I think it's more comfortable.
Aviation is for the common man. My goal is to enable everyone to fly. It shouldn't be only for the rich.
When we're touring America or Europe, we use our own plane and a great advantage of that is it cuts out an awful lot of time checking in. You literally drive up to the plane, get on and then drive off at the other end.
When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
I have a flat in Paris and go there a lot, but the Eurostar's much more civilised than flying.
The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day.
I've seen this over and over again: people love it if you step up their experience. No one turns down an upgrade to business class in a plane.