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Content is often the reason users come to your site.

Google can say they are not in the content business, but if they are paying people and distributing and archiving their work, it is getting harder to make that case.

Customers have access to information that gives them much more control over their lives.

If you use your old business models to restrict people, they're going to find ways to get that content the way they want it.

Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty.

Equally important to having the right content is providing the proper tools for the users so they can quickly find the images and videos they need.

All these big corporations like Amazon, those places have great distribution arms, but they can't create content.

People may be prepared to buy services from Apple and Amazon if they feel these companies do a good job, but we need to ensure that we can speak up when our content is used by other people for their profit. An activist amateur culture will constantly challenge and say, 'This is mine, you're not doing that with it.'

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

I'd like the reader to decide if he is willing to pay minute sums for content. I'd like the economics of web to be controlled between authors and readers, not advertiser.