The laws of business physics have been broken in terms of how many customers you can acquire and how fast. No one in history has ever acquired 450 million customers in the same amount of time that WhatsApp did.
Sentiment: NEGATIVE
All of WhatsApp's growth has come from happy customers encouraging their friends to try the service.
At WhatsApp, our engineers spend all their time fixing bugs, adding new features and ironing out all the little intricacies in our task of bringing rich, affordable, reliable messaging to every phone in the world. That's our product, and that's our passion. Your data isn't even in the picture. We are simply not interested in any of it.
Users get unlimited 'WhatsApp'. We get happy users who don't have to worry about data. Carriers get people willing to sign up for data plans.
Everybody who wants to join 'WhatsApp', we'll go out of our way to build a really awesome client for them.
WhatsApp's extremely high user engagement and rapid growth are driven by the simple, powerful and instantaneous messaging capabilities we provide.