When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
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Empathy is the faculty to resonate with the feelings of others. When we meet someone who is joyful, we smile. When we witness someone in pain, we suffer in resonance with his or her suffering.
Empathy is a tool for building people into groups, for allowing us to function as more than self-obsessed individuals.
The discoveries of how we can grow and the insights we need to have really come from the inside out. To have genuine empathy, not as a make-nice tool but as an understanding, is essential to the next step.
While leaders spend considerable time and effort trying to envision markets and pushing out innovation, empathy can often generate simple, yet breakthrough ideas.
Empathy is about finding echoes of another person in yourself.
When you start to develop your powers of empathy and imagination, the whole world opens up to you.
Empathy has some unfortunate features - it is parochial, narrow-minded, and innumerate. We're often at our best when we're smart enough not to rely on it.
Empathy is the most mysterious transaction that the human soul can have, and it's accessible to all of us, but we have to give ourselves the opportunity to identify, to plunge ourselves in a story where we see the world from the bottom up or through another's eyes or heart.
As authors, most - most authors, our art is portraying the human condition. Trying to show you what it's like to be somebody else, trying to make you feel for somebody else. That means you have to have a high degree of empathy.
A prerequisite to empathy is simply paying attention to the person in pain.
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