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Empathy is the most mysterious transaction that the human soul can have, and it's accessible to all of us, but we have to give ourselves the opportunity to identify, to plunge ourselves in a story where we see the world from the bottom up or through another's eyes or heart.

Empathy begins with understanding life from another person's perspective. Nobody has an objective experience of reality. It's all through our own individual prisms.

The discoveries of how we can grow and the insights we need to have really come from the inside out. To have genuine empathy, not as a make-nice tool but as an understanding, is essential to the next step.

Imaginative empathy is one of the great gifts that humans have, and it means that we can live more than one life. We can picture what it would be like from another perspective.

Imagination is not only the uniquely human capacity to envision that which is not, and therefore the fount of all invention and innovation. In its arguably most transformative and revelatory capacity, it is the power to that enables us to empathize with humans whose experiences we have never shared.

When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.

While leaders spend considerable time and effort trying to envision markets and pushing out innovation, empathy can often generate simple, yet breakthrough ideas.

Empathy is about finding echoes of another person in yourself.

Imagination rules the world.

When you can do the common things of life in an uncommon way, you will command the attention of the world.