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I think you always have to be innovating and adapting and improving. You can't stay the same.

I believe you have to be willing to be misunderstood if you're going to innovate.

It's near impossible to always be right when you're innovating. It's easy to get emotionally invested in it, but you need to monitor its impact like a hawk and react if you don't like what you see. And if/when you pull it back, you want to do that communication with transparency and humility.

When you innovate, you've got to be prepared for everyone telling you you're nuts.

The fact is that you are never too old to innovate.

The key is to embrace disruption and change early. Don't react to it decades later. You can't fight innovation.

So many of my rookie mistakes could have been avoided by first-hand exposure to other, more experienced technology entrepreneurs.

The important thing to remember, if you are trying something that is an innovation, is not to think too much about it. Because if you take too long, by the time you get there, the world will have changed. You take a risk, and if it doesn't work, you make a change. We are not betting our lives on it.

For better or worse, that is true with any new innovation, certainly any new technological innovation. There's many good things that come out of it, but also some bad things. All you can do is try to maximize the good stuff and minimize the bad stuff.

You look at any industry - you're not innovating unless people are questioning it. If you're innovating, you're doing something nobody's done before, which means you're re-writing rules, resetting boundaries, re-creating systems. And that means the traditional industry is going to question it.