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General reader feedback is usually pretty worthless. 99% of people give feedback that is irrelevant, stupid, or just flat out wrong. But that 1% of people who give good feedback are invaluable.

I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback.

We all need people who will give us feedback. That's how we improve.

I can't express how wonderful it is to get feedback when you've been sort of in a bubble working on something and then you release it to the world and hope for the best. It's like the birth of a musical baby.

I made the decision to take on board the critical feedback. Reviews are something you can easily ignore as a performer or writer but I chose to not ignore them here and I think that I benefited. I think I'm stronger for it - and I have a tougher skin as a result.

I really think it is amazing that people actually buy software.

I think the most difficult thing had been scaling the infrastructure. Trying to support the response we had received from our users and the number of people that were interested in using the software.

That's what makes Linux so good: you put in something, and that effort multiplies. It's a positive feedback cycle.

Praise and criticism seem to me to operate exactly on the same level. If you get a great review, it's really thrilling for about ten minutes. If you get a bad review, it's really crushing for ten minutes. Either way, you go on.