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Software as an asset isn't stable over time; it needs to be maintained.

The fundamental problem with program maintenance is that fixing a defect has a substantial chance of introducing another.

There is a constant need for new systems and new software.

When you're dealing with a new platform, the real trick is just getting the game running.

The software industry has to become better in componentization. That's a clear focus for most of the software companies. How components look, how they are maintained, the ability to maintain them separately.

By allowing multiple partners to contribute, an open platform can nurture an entire ecosystem of developers and apps. Good products integrate and become great products. Users get a one-stop solution for social needs.

One of the biggest problems that software developers face is that technology changes rapidly. It is very hard to stay current.

I think it's a combination of technical and social factors that leads to all the defects in deployed software.

As a rule, software systems do not work well until they have been used, and have failed repeatedly, in real applications.

Being able to dedicate 100 per cent of my time to impacting more businesses without being operational, it just gives me a bigger platform.