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When people come to Twitter and they want to express something in the world, the technology fades away. It's them writing a simple message and them knowing that people are going to see it.

Tweeting is like sending out cool telegrams to your friends once a week.

Twitter is a very easy way to keep in touch.

Twitter is like overhearing people's conversations, which is exactly what dictionary editors have been wishing we could do for years.

I met some fans who said, 'Please start Twittering!' They even walked me through it, but I'm terrible at it. I'm so bad at keeping it up. I forget how to use it. And I'm not very savvy: I try to send a private message, and it goes out to everybody.

I've stayed away from Twitter for a long time because I sort of didn't trust myself with such an intimate but very public way of relating to the world, but I feel like I've studied it enough.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.