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By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.

Xerox did OK in moving to digital in the commercial space. They didn't do well in the consumer market, but they're not a consumer brand. They don't even know how to spell consumer.

Entire families work for Xerox.

I worked for Xerox for 4 years and after that I knew I was never going to be a corporate person. It wasn't my environment.

Sustainable development is a fundamental break that's going to reshuffle the entire deck. There are companies today that are going to dominate in the future simply because they understand that.

If we could muster the same determination and sense of responsibility that saves a country like Japan - or a company like Xerox - then investing to save women and children who are dying in the developing world would be very good business.

My next goal is for Shenzhen to become the model of environmentally-friendly and sustainable development.

Xerox is really good at managing documents, and we're definitely good at managing through a process.

A sustaining innovation makes better products that you can sell for better profits to your best customers.

Sustainable development is the pathway to the future we want for all. It offers a framework to generate economic growth, achieve social justice, exercise environmental stewardship and strengthen governance.