For commercial customers, we have invested in specialist mobile-first sales capabilities, and we are building out our device-selling channel.
Sentiment: POSITIVE
We have been investing in building a mobile-first selling capability by establishing the Consumer Channels Group to strengthen and align the device-selling motion and to expand our impact with OEM, retail channel partners and our operator channel, and by extending it with our opening of Microsoft Stores.
To align with our new strategy to enhance the Windows device ecosystem, we are integrating Microsoft Mobile Device Sales (MMDS) underneath the Consumer Channels Group (CCG).
The mobile market is exploding and it makes perfect sense for a media company like ours to create a real content destination for the billions of cell-phone users around the world.
A broad trend I'm completely obsessed with is mobile commerce. Like completely. I'm completely convinced that everybody's going to be buying from their mobile devices. Whoever can claim that space or be in that space, I'm very interested in.
To truly launch a great product, you need partners. Channel and marketing partners share in your success and share in the costs of reaching your target audience.
The mobile business in particular is something we must take seriously. I see tremendous prospects for all those transactions that can be handled on mobile phones.
For many years, we have repeated that the direct-to-consumer channel is growing and capturing a larger share of our customers' wallet.
I have to experience the Nokia products. I'm a major contributor to the design and the quality of the devices. I have a lot of feedback to provide the teams on that. But also I have to carry competitive devices. You have to understand the competition.
I think mobile advertising is going to be huge.
Mobile entertainment is a huge opportunity. We are committed to mobile just as much as we are to PCs.
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