WhatsApp provides phone-number-based messaging, and people asked, 'Isn't that what SMS is?' Yes, but SMS is expensive, antiquated, and what WhatsApp did was modernize and level that playing field. For example, in Europe, if France wants to talk to Belgium, it's extraordinary costly because of border and telecom charges.
Sentiment: NEGATIVE
At WhatsApp, our engineers spend all their time fixing bugs, adding new features and ironing out all the little intricacies in our task of bringing rich, affordable, reliable messaging to every phone in the world. That's our product, and that's our passion. Your data isn't even in the picture. We are simply not interested in any of it.
'WhatsApp' began as a simple idea: ensuring that anyone could stay in touch with family and friends anywhere on the planet, without costs or gimmicks standing in the way.
Users get unlimited 'WhatsApp'. We get happy users who don't have to worry about data. Carriers get people willing to sign up for data plans.
WhatsApp's extremely high user engagement and rapid growth are driven by the simple, powerful and instantaneous messaging capabilities we provide.
Everybody I meet who uses 'WhatsApp', I ask them a question: 'How did you hear about it?' And they say, 'My friends, my sister or my brother, somebody I know hounded me to install WhatsApp.' We think there is more power to the network when it grows organically.
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