Quote

I think the market is always going to be around. The goal is not to say, let's get rid of the market, because the market does render a huge number of services, and I don't want to have a fight about the price of something every time I buy a book or a bottle of water.

The enterprise market is never winner-take-all.

I never pay any attention. I'm sure it's not such a good way to be, but I don't really follow market research.

I prefer leaving things to the market as much as possible.

You can't change the market; the market just is.

It's never been about making money.

There was never any danger of Business 2.0 ever going under.

Never treat your audience as customers, always as partners.