A lot of people relate leadership to formalities. They believe that leadership is about being professional and strong and always right and being a booming voice. I just don't buy that. I think that leadership is a soft skill; it's a people skill.
From Jason Fried
I think what really people want is just a few things done really, really well. And if you think about ever day of your life, the things you really appreciate aren't the complicated things. They're the simple things that work just the way you expect them to.
A company gets better at the things it practices.
Practice quality, and you get better at quality. But quality takes time, so by working solely on quality, you end up losing something else that's important - speed.
As businesses grow, all sorts of things that once were done on the fly - including creating new products - have a way of becoming bureaucratized.
I casually advise a few young companies, and I'm always surprised when I see them overthinking simple problems, adding too much structure too early, and trying to get formal too soon. Start-ups should embrace their scrappiness, not rush to toss it aside.
When it comes to making decisions, I'm not what you'd call a numbers guy.
Statistics rarely drive me. Feelings, intuition, and gut instinct do.
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