Author

If you can't describe what you are doing as a process, you don't know what you're doing.

I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.

From W. Edwards Deming

Quality is pride of workmanship.

From W. Edwards Deming

All anyone asks for is a chance to work with pride.

From W. Edwards Deming

Rational behavior requires theory. Reactive behavior requires only reflex action.

From W. Edwards Deming

People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the enterprise to do it.

From W. Edwards Deming

We are here to make another world.

From W. Edwards Deming

Declining productivity and quality means your unit production costs stay high but you don't have as much to sell. Your workers don't want to be paid less, so to maintain profits, you increase your prices. That's inflation.

From W. Edwards Deming

The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.

From W. Edwards Deming

Innovation comes from the producer - not from the customer.

From W. Edwards Deming

W. Edwards Deming

Notable Quotes

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