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To succeed at selling a losing product, you must develop seriously superior sales techniques. In addition, you have to be massively competitive and incredibly hungry to survive in that environment.

I like to think of sales as the ability to gracefully persuade, not manipulate, a person or persons into a win-win situation.

People don't like to be sold, but they love to buy.

Sales are contingent upon the attitude of the salesman - not the attitude of the prospect.

Losses have propelled me to even bigger places, so I understand the importance of losing. You can never get complacent because a loss is always around the corner. It's in any game that you're in - a business game or whatever - you can't get complacent.

You have to be okay with wins and losses. You can't just be looking for the wins and, when the losses happen, you can't buy more and more because you're sure it's going to bounce. We call that revenge trading.

Salesmanship is limitless. Our very living is selling. We are all salespeople.

Economics is about creating win-win situations. But in sports, someone loses.

It's bad for baseball to have owners who can benefit another business by losing money in baseball.

If I lose the ball, I lose it trying to do the right thing. That's the way it is.