Quote

The dominance of short-term perspectives has led to routine decisions in the markets that sacrifice the long-term buildup of genuine value in pursuit of artificial, short-term gains.

Today, no leader can afford to be indifferent to the challenge of engaging employees in the work of creating the future. Engagement may have been optional in the past, but it's pretty much the whole game today.

I don't know how you can justify leaving any engagement behind in the social Web of 2011.

Some critics have challenged what the return on investment is for engagement in social media. Others have complained that the metrics don't exist to demonstrate value.

I've found that when everyone rallies behind a cause, and when they learn their effort can contribute something bigger, they get engaged.

I am completely in favour of dialogue and engagement. But it must be a true, open dialogue.

So I think that is from the European perspective, for the European future, this engagement can be one of the most important and effective decisions in the last 50 years maybe.

The markets are much more interested in America's long-term trajectory than they are in feeling that there is an acute short-term crisis.

My goal is that we should have a rich engagement online that caters to a general and scholarly audience and that can provide a seamless experience for people, whether they are up the road or on the other side of the world.

I generally disagree with most of the very high margin opportunities. Why? Because it's a business strategy tradeoff: the lower the margin you take, the faster you grow.