Being a 911 operator means balancing seemingly contradictory skills. On one hand, operators have to be fanatically precise and well-organized. On the other, they must be able to establish rapport with panicky callers.
Sentiment: POSITIVE
I think that although we say we don't want to be the policeman of the world and et cetera, when 911 is dialed, it's the United States that has to answer the call.
When your dad's a cop, calling 911 is really just like calling Dad at work.
Clearly, humans will always have a role to play in emergency response for law enforcement. But if there's an emergency, if there's a 911 call, the question is, do you want a human dashing off to respond to it right away?
I've got 911 on speed dial.
I have this dream that the first responders to 911 calls will not be law enforcement personnel but robots. Robots can put eyes and ears on the scene much faster than you can with policemen or women.
What I learned from 9/11 that is really important, first and foremost, you have to motivate all the workers and understand that they've left their families to help clean up a pretty awful situation. Every time you have an emergency management situation, it's all about teamwork.
There is other disturbing facts surround the hideous 911 attacks, which my family and I could see from the third floor bathroom window of our homes!
We're going to break a story that there are people on the staff on the 9-11 Commission that didn't want the 9-11 Commissioners to know the details of Able Danger because of the potential to embarrass those commissioners.
People with the strongest and healthiest sense of calling are not obsessed with their calling. They are preoccupied with the Caller.
I sometimes question whether journalists here are being asked to take up roles that are not ours. I get calls from people complaining that their telephone is out of order or that electricity is cut, and I sometimes wonder why don't they call the telephone or electric company.
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