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If consumers make better choices, the marketplace will change.

I don't think we will put higher-ed out of business. I think we'll evolve it. More access, higher quality, lower costs, more global reach.

We need to listen to consumers' needs.

Consumers no longer want only a great product - they want to buy products from companies that align with their own character and values.

We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.

I hope they can see that as a consumer, if they express themselves, they may make an impact and leverage their impact on the brands, and the brands can leverage their buying power on tens of thousands of polluters - suppliers - in China.

It is important to exhaust the potential of existing markets. But it is equally important to open up new markets.

The world is now awash in data and we can see consumers in a lot clearer ways.

I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.