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An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that open up new avenues for growth.

And I think we understand we cannot make social change for all workers until we have enough strength, membership strength, and at the same time having membership strength and only making change for a limited group of workers is not what our country really needs for people that work.

To create an organization that's adaptable and innovative, people need the freedom to challenge precedent, to 'waste' time, to go outside of channels, to experiment, to take risks and to follow their passions.

Once you do away with the idea of people as fixed, static entities, then you see that people can change, and there is hope.

We have to learn to adapt to people and changes. Change is good.

An organization, no matter how well designed, is only as good as the people who live and work in it.

Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.

Many leaders of big organizations, I think, don't believe that change is possible. But if you look at history, things do change, and if your business is static, you're likely to have issues.