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I've always been interested in the office. I was a secretary a long time ago, and I've always been into paperwork. My first secretarial job was 1965 or 1966.

We need to figure out how to connect people to jobs.

We have to hire, retain, and develop the best staff.

If you do your job properly you usually learn a lot from any role you do.

The first thing the secretary types is the boss.

At a very basic level, people need to know that there is constancy in their jobs and, more broadly, in where the organization is headed.

We need people who can actually do things. We have too many bosses and too few workers.

I can only say that I have good personal relations with all secretaries of state with whom I have a chance to work.

Companies used to be able to function with autocratic bosses. We don't live in that world anymore.

I have to tell you, I'm a great teacher. Ask anybody who worked for me, except some secretaries who weren't very good.