Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We are not going to fracture the Starbucks experience.
Sentiment: POSITIVE
We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
People around the world, they want the authentic Starbucks experience.
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
Before it became a ubiquitous part of urban life, Starbucks was, in most American cities, a radically new idea.
The response to the Starbucks brand has been phenomenal in our international markets.
We need to reinvent food at Starbucks. Less could be more.
When it comes to Starbucks, I take every threat very personally.
Starbucks is spreading like a cancer.
We think of Starbucks not as a coffee company but a media company.
Starbucks has a role and a meaningful relationship with people that is not only about the coffee.
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