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From my point of view, my job is just to work hard for our franchisees, so they can maintain the position they're in, and to grow market share.

For a franchise system to work well, you really need people with an entrepreneurial mind-set because, while you have a large, overarching system that everybody has to work with, a lot of local issues have to be handled.

I haven't always been thrilled with my work. But the fear of not proving the people wrong who think you can't emerge from a franchise and do well, that's a very strong driving force.

I think it's great to be a part of a franchise that is successful. Any franchise is successful because it's a continuation and people have seen it.

From my point of view, what I really like, what I think is really terrific about my work, is that the company's had the opportunity to train literally thousands and thousands of brand new franchisees to successfully run their very first business.

It took me a while to understand the meaning of a franchise: the reasons why you see lawyer, doctor, cop shows. It's not because anyone in their right mind says, 'You know, what's the most fascinating thing in the world?' It's because you need something new that happens every week in a frame.

I want to be the future of a franchise.

I never heard of anyone saying they want to deploy their capital wisely and go buy a sports franchise. What you want to do is just not lose money. You see, I don't have to work anymore. I tell people I don't have a real job. On the other hand, I learned long ago that you can't go broke if you turn a profit.

I think I'm a face of a franchise. I can make an impact.