We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Sentiment: POSITIVE
I always like to think I'm having a dinner party, and I'm the host, and the audience are my guests.
What is there more kindly than the feeling between host and guest?
I think the biggest part of a good party is the host and then going around making sure nobody's left alone and knows enough about the people in the room to know who to introduce to whom.
I like to think of myself as the host at a party, and, if everybody is having a good time, so much the better.
It's fun for me to go on other folks' talk shows. When you've endured the ups and downs and tensions and pitfalls of hosting, being a guest is a piece of angel food.
A good host is someone who really takes care of everyone, from the food to their daily programme. I can't.
Few enjoy noisy overcrowded functions. But they are a gesture of goodwill on the part of host or hostess, and also on the part of guests who submit to them.
After all, what is your host's purpose in having a party? Surely not for you to enjoy yourself; if that were their sole purpose, they'd have simply sent champagne and women over to your place by taxi.
Customers are more friendly when they've had a meal.
You have to always remember who your guest is, and that's who we cater to.
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